Privacy Policy

Summit Roofing (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our website or providing your information to us, you consent to the practices described in this policy. If you do not agree, please do not use our website or provide your personal information.

1. Information We Collect

We may collect information that you voluntarily provide when you contact us, request an estimate, fill out a form, or communicate with us by phone or email. This may include your name, email address, phone number, postal address, and any details you provide about your roofing project. We may also collect information automatically when you use our website, such as your IP address, browser type, device type, operating system, pages visited, referring URL, and the date and time of your visit. This information may be collected through cookies and similar technologies as described in our Cookie Policy.

2. How We Use Your Information

We use the information we collect to respond to your inquiries, provide estimates and roofing services, process transactions, send you service-related communications, and improve our website and customer experience. We may use your contact information to follow up on a quote request or to send you information about our services where you have expressed interest. We may use aggregated or anonymized data for analytics, to understand how visitors use our site, and to improve our marketing. We do not sell your personal information to third parties for their marketing purposes.

3. Sharing of Information

We may share your information with service providers who assist us in operating our website, conducting our business, or servicing you (for example, hosting providers, analytics providers, or communication tools), subject to confidentiality obligations. We may disclose your information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others. In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy commitments.

4. Cookies and Tracking

Our website may use cookies, web beacons, and similar technologies to collect information about your browsing activities. Cookies are small text files stored on your device that help us remember your preferences, understand how you use our site, and improve performance. For more detail on the types of cookies we use and how to manage them, please see our Cookie Policy. You may be able to disable or limit cookies through your browser settings, though some features of the site may not function properly if you do so.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. For example, we may retain contact form submissions and correspondence for several years for business and legal purposes. When we no longer need your information, we will securely delete or anonymize it where feasible.

6. Security

We implement reasonable technical and organizational measures to help protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures may include secure servers, encryption where appropriate, and access controls. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any account credentials and for any activity that occurs under your account.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data, or to object to or restrict certain processing. You may also have the right to data portability or to withdraw consent where processing is based on consent. To exercise these rights or to update your information, please contact us using the details below. We will respond to your request in accordance with applicable law. You may also opt out of marketing communications by following the unsubscribe link in our emails or by contacting us directly.

8. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will take steps to delete such information.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of any linked websites before providing them with your information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically. Your continued use of our website or services after any changes constitutes acceptance of the updated policy. For material changes, we may provide additional notice where required by law.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at (888) 217-1466 or through our Contact page. Summit Roofing, 2 Venture Drive, #14-02, Vision Exchange.